Ignore Requests From IPs

Sometimes you might want to exclude requests from certain addresses from showing up in ClickTracks reports. If, for example, the employees in your organisation frequently set their browser default page as the company home page, the statistics for the corporate site would show an unusually high number of people entering the home page and exiting. Each employee as they open a web browser is inadvertently skewing the statistics.

ClickTracks provides a mechanism to ignore requests from certain IPs or domains. Since most companies will use a firewall or proxy server to handle requests for web pages, the requests for the corporate home page will appear to the web server to come from a single or at most a handful if IPs.

The IPs to ignore are entered into the advanced tab of the options dialog. The syntax to define an IP can be any of the following

If your web server logs DNS entries instead of IPs you must also use DNS entries. Examples:

Advanced Options