Logfile Import Warning

When importing a logfile ClickTracks performs a basic check to make sure the log is for the specified domains within the dataset. Most logfiles do not specify the domain to which they belong, so ClickTracks examines the referrer field. Most referrer entries will be the domain being analyzed, with a few from Google and other external sources of traffic. If the majority of referrers are not within the domain or domain aliases, an error is generated.

The error most commonly indicates the logfile is really from a different domain and should not be imported. Make sure the FTP login and directory are setup for the correct server and domain

If you're sure the logfile is part of the website being analyzed, and should be included in the dataset, you may need to add the domain for this logfile to the list of domain aliases inside the options dialog.

If the logfile is part of a shopping cart system from another server you probably need to use ClickTracks Professional. Professional has more advanced session tracking and can follow a user across different logfiles.