Websites Containing Multiple Domains

ClickTracks Analyzer can analyze only a single domain within a dataset. If you need to perform analysis of sites that span several domains you need to use ClickTracks Professional in almost all cases. The only situation where Analyzer can deal with multiple domains is where visitors leave the site to perform an action such as newsletter signup, and then return to the main site to a confirmation page. A goal page can be defined as the confirmation page as long as the external site is listed in alternate domains.

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If the external site is not listed as an alternate domain then visitors coming back to the confirmation page are assumed to be coming from a site that really is external, resulting in a new visitor session being counted and the referring URL becoming part of the top referrers report.

A complete description of the enhancements in ClickTracks Professional can be found here