Which Files to Download

When you first view the directory in the FTP window, you may well find a set of files named 'stats' or similar. Often these files will have extensions like .bin and a group of .html files. It's important to realize that such files are not the logfiles ClickTracks needs to read, but are in fact the output files from some other stats program running on your server, such as Analog or WUseage. ClickTracks needs access to the raw logfiles.

Examples of the files you should download:

IIS on Windows

ex020626.log or ex020626.log.gz

The name indicates the date range in YYMMDD format, and it typically spans one day. The above example would contain all transactions for June 26th 2002. Download whichever dates you want to analyze.

Apache on Linux

access                <---this is the current logfile. Download it.

access.1.gz        <---these are older rotated logfiles. Depending on the rotation schedule you may or may not want them.

access.2.gz                it's safest to grab them all and let ClickTracks work out the dates.

.....

Cobalt RaQ

web.cache

web.cache.new

web.log        <---download this file

web.stats        <---NOT this file. It contains internal data used by the stats package that ships preinstalled on a RaQ.