Configuring Web Servers
   

ClickTracks requires certain fields to be present in the logfile. If possible, check the sever configuration to confirm the fields are present.

If your website is hosted by your ISP, you might have little choice over the logfile fields present. The ISP should be able to confirm the settings or make any changes needed.

ClickTracks requires these fields:

·   Date and Time  
·   Client IP Address  
·   HTTP Method  
·   Requested file and Query string  
·   User Agent  
·   Referrer  
·   Status code  
·   Cookie (preferable, but not required)  
·   Virtual server name (required only for multi-domain logs)  

The referrer and user agent fields are essential for ClickTracks to generate reliable reports.

Internet Information Server (IIS), Apache