Server User Account
   

The ClickTracks Server service will need to run on the installed machine with the proper login account. If you use the File System, as opposed to FTP, when processing logfiles, some security issues need to be considered. If the ClickTracks Server is accessing logfiles on another machine located on a local area network, you need to ensure that the service has permission to access the remote file system. This is true both when the logfiles are being read from a remote network drive and when you are storing the resulting .NLF files on a remote network drive.

To Change the Server User Account:

1.Windows Start Menu | Control Panel  
2.Administrative Tools | Services  
3.Select the ClickTracks Server service  
   

serverservicepanel


Make sure that the ClickTracks Server service is currently stopped.

4.Double-click on the ClickTracks Server Service in the Services Manager.  
5.Click on the Log On tab of the ClickTracks Server Properties  


Select the proper account type:


A) Local System Account

Use this type of account when:

·Accessing logfiles via the FTP protocol on remote computers.  
·Accessing logfiles on the local computer when the Web server and the ClickTracks Server are on the same machine.  


serveraccount_localsystem



B) A Specific Local Account

Change the selection to "This account". Enter a local machine username and password combination that ensures correct permissions to access the remote drive(s). Click the Apply button, and RESTART the service.

Use this type of account when:

·Accessing logfiles via the FTP protocol on remote computers.  
·Accessing logfiles on the local computer when the Web server and the ClickTracks Server are on the same machine.  

serveraccount_localuser



C) A Domain Account

Change the selection to "This account". Enter a domain username and password combination that ensures correct permissions to access the remote drive(s). Click the Apply button, and RESTART the service.

Use this type of account when:

·Accessing logfiles via the FTP protocol on remote computers.  
·Accessing logfiles on a network shared drive.  

Domain Account Requires Permissions:

·Read  
·List Folder Contents  


serveraccount_domainuser