When you first view the directory in the FTP window, you might see a set of files named "Stats" or similar. Often these files will have extensions like .BIN and a group of .HTML files. It's important to realize that such files are not the logfiles ClickTracks needs to read but are, in fact, output files from some other stats program, such as Analog or WUseage, running on your server. ClickTracks needs access to the raw logfiles.
Examples of the files you should download:
IIS on Windows
ex020626.log or ex020626.log.gz
The name indicates the date range in YYMMDD format, and the file typically spans one day. The above example would contain all transactions for June 26, 2002. Download whichever dates you want to analyze.
Apache on Linux
access <--- This is the current logfile. Download it.
access.1.gz <--- These are older rotated logfiles. Depending on the rotation schedule, you might not want them.
access.2.gz It's safest to grab them all and let ClickTracks work out the dates.
.....
Cobalt RaQ
web.cache
web.cache.new
web.log <--- Download this file
web.stats <--- NOT this file, which contains internal data used by the stats package that ships preinstalled on a RaQ.
See Also Compressed / Rotated logfiles